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Right #1
The right to receive our best efforts to achieve the results desired by the Client, as promptly, efficiently and effectively as possible.
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Right #2
The right to be treated with courtesy, compassion, understanding and respect at all times.
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Right #3
The right to a written representation agreement referencing the particular legal dispute at issue and confirming the Fee Arrangement agreed to by the Client.
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Right #4
The right to itemized billing statements which fairly and accurately specify the services rendered and the expenses incurred, in accordance with the Representation Agreement.
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Right #5
The right to a be kept fully informed of all developments, and to be provided with copies of all incoming and outgoing correspondence, pleadings, notices and the like regarding the Client's case.
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Right #6
The right to have all telephone calls and inquiries answered and responded to quickly.
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Right #7
The right to a one-hour telephone or office consultation with the responsible attorney each month, without charge, regarding any questions or issues of concern regarding the Client's case.
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Right #8
The right to attend and participate in any and all meetings, conferences, telephone calls, hearings and trials as desired by the Client and permitted by law.
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Right #9
The right to approve or reject, in advance, any proposed agreements, waivers or settlements initiated or received by the firm regarding the Client's case.
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Right #10
The right to complete confidentiality as to all communications with the firm, in accordance with the applicable canon of ethics.
